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Our Commitment
We at Telehealth Broadband, LLC (the "Company") are committed to your health and the protection of your privacy.
The following information will help you understand how the Company collects, uses and secures the personal information you provide to us on our Web site.
If you have any questions or concerns regarding your privacy or the security of your information after reviewing this policy, please contact us by e-mail at admin@healthium.com . Or, if you prefer, we can be contacted by mail at:
Telehealth Broadband, LLC
Attention: Privacy Department
600 Congress, Suite 200
Austin, Texas 78701
Collection and Use of Information
In order to administer our Web site and collect broad demographic information used in making our site and services more useful, we may collect and store such information such as the name of the domain and host from which you access the Internet, the Internet protocol (IP) address of the computer you are using, the browser software and operating system you use, the date and time you access our Web site, usage of site features, and the Internet address of the Web site from which you linked directly to our site and to which you go upon leaving our site. We do not maintain any other information about you or your computer unless you choose to provide information in response to optional queries, you register as a user of our Web site, you enter into a Services Agreement with the Company, you enter into an Patient Consent Form with one of our affiliates, or you are a guest user of one of our customers.
If you choose to provide other information through our Web site, including contact information (such as name and address), financial information (such as credit card numbers), and demographic information (such as zip code, age, and income level), we may use that information to contact you regarding our services and the related products and services offered by our affiliates and in tailoring the display of our site to your characteristics or preferences. We may also use this information on an aggregate, or summary, basis to improve our services and the related services and products of our affiliates. If you are a registered user of our Web site or a customer or guest user of our services or our affiliates' services and related products, we will also use your information in providing you with the services or related products that you request.
The Company may send you emails with information on surveys, special offers and information relative to associated services and products. If you are not a registered user, then we will not send such emails to you unless you opt-in and request to receive such information.
The Company will send its customers and guest users emails or other correspondence regarding the Company's and its affiliates' services and related products.
Sharing Information with Third Parties
The Company will not sell your personally identifiable information to others without your consent. Aggregate or summary data may be shared with reputable third-party vendors and our affiliates and business partners, but such data will not include any personally identifiable information.
While we must share personally identifiable information of customers and guest users with business partners, vendors and affiliates in order to provide the services we offer and the related services and products provided by our affiliates, the companies we select as our business partners and vendors are expected to honor our privacy principles in the handling of customer and guest user information and to only use the customer and guest user information for our intended purposes. Some examples of personally identifiable information are customer names, telephone numbers, addresses, contact information, financial information, and Patient IDs.
We will only release personally identifiable information to a non-business partner with a customer's or guest user's consent or as reasonably required in connection with any sale of the Company or an affiliate or of the assets of the Company or its affiliate.
We will only release personally identifiable information: (i) to the emergency contacts that you provide through our Web site or in our agreement with you, (ii) to the appropriate law enforcement agency, fire agency or emergency response agency in an alarm or emergency situation, or (iii) when required to do so by applicable law or court or agency order or subpoena. Please be aware that other Internet sites to which you link from Healthium.com may contain privacy provisions that differ from the provisions of our Privacy Policy, and the Company is not responsible for the privacy practices or the content of such sites.
Information From/Concerning Minors
The Healthium(TM) system (Patents Pending), the Healthium(TM) services, and related products are intended for use solely by adults 18 years of age and older. This Web site is a general audience site, and we do not knowingly collect information from or concerning children. If you are a minor, please refrain from using this site, or consider having an adult parent or guardian access this site on your behalf. If you are an adult and believe your child, or any other minor, has nonetheless submitted personal information, please contact us by selecting "Contact Us" at www.healthium.com or at the mailing address below.
Security of Customer Information
The Company utilizes security measures to protect your information. A secure session using Secure Sockets Layer (SSL) technology is established whenever you process an order or access your account. To benefit from SSL technology, you will need to use a browser with SSL capabilities, such as Microsoft? Internet Explorer 4.01 or higher. If you send us an e-mail, or otherwise provide information outside a secure form, however, it is not necessarily secure against interception.
If you have any questions or concerns regarding the security of your data or you believe that the integrity of your information has been compromised in any fashion, please contact us at admin@healthium.com.
* Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation.
Cookies
Cookies are small pieces of information that Web sites store on your hard drive. Generally, cookies are used to assign a unique number to a user (or, more precisely, to a user's computer) that has no meaning outside the assigning site. Cookies can store a user's ID and password, personalize home pages, identify which parts of a site have been visited and/or keep track of selections made.
We use cookies to enhance your visit to our Web site. The information the Company collects through the use of cookies is solely used in the administration, provision and improvement of our Web site and the Healthium system, Healthium services, and related products. This information is not sold to any third party.
We carefully select third-party vendors to assist us in monitoring how our guests use our Web site and to determine which of our online features they prefer. To help us provide these services, the third-party vendors use cookies to collect aggregated, non-personally identifiable information (not including names, addresses, email addresses or telephone numbers) about the use of our Web site by visitors, registered users, customers and guest users. This information is collected solely for our internal use.
You may set your browser to inform you when a cookie is being placed, and therefore, you have the opportunity to decide whether to accept a cookie. If you are just browsing our site, you do not have to accept a cookie from Healthium.com to continue to utilize many of the features of this Web site. If you are a registered user of our Web site or a customer or guest user, you must accept our cookies, because cookies are essential for the operation of our Web site. You may always, however, choose not to accept a cookie from a third-party vendor.
Framing/Linking
Some of the content on our Web site may be provided through the use of framing or linking technology. Using this technology, from our Web site you may view content that may reside on a third party's server. In that case, the third party may place a cookie on your hard drive, and any personal information you provide to that third party may be used by that third party in a manner the Company cannot control. By accessing any third party content through our Web site, you are assuming all liability from and risk of the use of such content, including the use of cookies. The Company has no responsibility or liability whatsoever for any cookie placed by a third party, for any content viewed on any third party's server, or for any use they may make of information you choose to provide that third party. If you are concerned about a third party's Web site, please review the privacy policy for that site.
Online Forums
This Web site may provide chat rooms, message boards, or other on-line forums for its users. The Company does not in any manner guarantee the quality or veracity of the information presented in these chat rooms, message boards, or on-line forums. Any information disclosed in these areas becomes public information. Any and all uses of the SafeVillage system (including this Web site) and the SafeVillage services, are subject to our Acceptable Use Policy.
Contests and Sweepstakes
We may periodically run contests or sweepstakes on our Web site in which we ask visitors for contact information, such as email address or phone number. This information may be used to contact the visitor about contests and sweepstakes and for winner and prize delivery confirmation. The rules and terms of each contest or sweepstakes may vary, so please review the specific information that accompanies each contest or sweepstakes.
Your Consent
By using our Web site, you consent to the Terms and Conditions and our Acceptable Use Policy and to the collection and use of information as outlined in this Privacy Policy.
Access and Choice
If you would like to review, modify, or remove your personal information or customer account information from our database, please contact us by selecting "Contact Us" at www.healthium.com or at the mailing address below. Although we must maintain certain information in order to administer our system and services, resolve potential disputes, official investigations or proceedings and enforce our customer agreements, that information will be maintained for limited purposes, subject to our then current internal data retention policies.
Changes to this Policy
We reserve the right to change, update or expand this Privacy Policy from time to time. The latest version of our Privacy Policy will be posted here so that you can be fully informed about your privacy protection and always be aware of what information we collect, how we use it and under what circumstances we disclose it.
Questions and Comments
We welcome your questions and comments about this Privacy Policy and the practices of, or your dealings with, this Web site. Please feel free to contact us at admin@healthium.com. Or, if you prefer, you may contact us by mail at:
Telehealth Broadband, LLC
Attention: Privacy Department
600 Congress, Suite 200
Austin, Texas 78701
HEALTHIUM and the Healthium logo are trademarks and service marks of Telehealth Broadband, LLC
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